Privacy Policy

Effective Date: August 11, 2025

synovarelith is dedicated to safeguarding your personal information in line with South Africa’s Protection of Personal Information Act (POPIA) and other relevant regulations. This Privacy Policy outlines how we collect, use, store, and protect your data as you engage with our investment platforms, supporting your financial planning and pursuit of economic freedom.

1. Data We Collect

We may gather the following types of personal information to enhance your digital investment experience:

  • Contact Information: Your name, email, phone number, and other details provided during registration or inquiries, enabling us to support your financial opportunities.
  • Financial Details: Information like identification documents, bank details, or proof of address required for account verification, ensuring compliance with FSCA regulations and supporting your wealth management goals.
  • Interaction Data: Details about your engagement with our platform, such as IP address, browser type, device information, and pages visited, to improve our services and financial education offerings.
  • Cookies and Tracking: Data collected through cookies to optimize your experience and analyze platform performance. Refer to our Cookies Policy for more details on how this supports your economic well-being.

2. How We Use Your Data

Your information is used to:

  • Deliver and enhance our investment platforms, ensuring a seamless experience for your financial development.
  • Verify your identity to meet regulatory requirements, such as anti-money laundering (AML) and know-your-customer (KYC) obligations, aligning with your savings strategy.
  • Communicate about your account, transactions, or support requests to foster your financial education.
  • Send optional marketing updates, such as newsletters, to highlight financial opportunities, with your consent.
  • Analyze platform usage to improve functionality, supporting your journey toward economic freedom.

3. Legal Grounds for Data Processing

We process your information based on:

  • Your consent, where applicable (e.g., for promotional communications).
  • The need to fulfill our contract with you (e.g., providing access to our digital investment services).
  • Compliance with legal obligations, such as those set by the FSCA.
  • Legitimate interests, like improving our platform or preventing fraud, provided these do not override your rights and align with your financial planning needs.

4. Data Sharing

We may share your information with:

  • Regulatory bodies, like the FSCA, to meet legal requirements and support your financial development.
  • Trusted third-party providers (e.g., payment processors or IT services) bound by confidentiality agreements to deliver our services effectively.
  • Law enforcement or authorities when required by law or to protect our legal rights, ensuring compliance with your economic well-being goals.

We do not sell or lease your personal data to third parties for marketing purposes.

5. Data Protection Measures

We employ robust technical and organizational safeguards, including encryption and access controls, to protect your data from unauthorized access, loss, or theft. While we strive to ensure security, no system is entirely risk-free, and we remain committed to supporting your wealth management journey securely.

6. Your Rights Under POPIA

As a South African investor, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your data, subject to legal and regulatory obligations.
  • Object to or restrict data processing in certain cases.
  • Withdraw consent for data processing where applicable.

Contact us at support@synovarelith.com to exercise these rights and align your data with your savings strategy.

7. Data Retention Period

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by South African law, such as retaining financial records for seven years to comply with regulations, supporting your financial opportunities.

8. International Data Transfers

Your data may be transferred to and processed in countries outside South Africa, such as where our service providers operate. We ensure these transfers comply with POPIA and have appropriate safeguards to protect your data, aligning with your economic freedom objectives.

9. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with a new effective date. Continued use of our platform indicates acceptance of these changes, supporting your financial education journey.

10. Contact Us

For questions or concerns about this Privacy Policy or our data practices, reach out to us at:

Email: support@synovarelith.com
Phone: +27 84 726 5093
Address: Eeufees Road, Pretoria, Gauteng 0187, South Africa